OSTA’s 2021-2023 Strategic Plan

Published: Tuesday, 12 April 2022 10:46

Last Updated on: 12th April 2022, 10:46 am

The OSTA 2021-2023 Strategic Plan has recently been approved by our Board of Directors. Find out how we’re moving forward as an Organization by delivering safe, efficient, effective and equitable multi-modal transportation solutions for students with superior customer service for OCDSB and OCSB.

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About OSTA

The Ottawa Student Transportation Authority (OSTA) is responsible for all home-to-school transportation on behalf of the Ottawa-Carleton District School Board (OCDSB) and the Ottawa Catholic School Board (OCSB).

OSTA delivers safe and efficient transportation services to over 124,000 students at both its Member School Boards using yellow buses, wheelchair buses, school purpose vans and School Active Transportation programs.

Our Service area covers 2,670 sq. km and includes 227 schools.

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Mission Statement

The Ottawa Student Transportation Authority delivers safe, efficient, effective and equitable multi-modal transportation solutions for students with superior customer service for OCDSB and OCSB.

Vision Statement

The Ottawa Student Transportation Authority is recognized as a leader in student transportation as we:

• Prioritize safety in every aspect of our service
• Recognize and address individual student needs
• Find equitable transportation solutions using both motorized and human-powered modes
• Use innovative ways to enhance safety, planning and communication with technology

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Bus Zone Rider Statistics:

• 70,000 Students bused annually
• Travel 136,000 km daily
• 26M riders per year
• 5,475 runs per day

School Active Transportation

Since 2014, OSTA has been a leading promoter of Active Transportation by improving resources and supporting students and schools through innovative programs and initiatives:

• 12 Active SATP Schools
• 13 walking school bus routes
• 30 graduated SATP schools
• Pedestrian training 33,000 at 80 schools

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