Author Archives: OSTA News

Job Posting: Transportation Assistant

Position: Transportation Assistant (3 Regular and 2 Term Positions)
Location: Ottawa Student Transportation Authority, 1547 Merivale Road, Suite 300
Work Schedule: 35 hours per week/12 months per year (overtime during peak periods)
Start Date: January 9, 2023 (or as soon as possible thereafter)
Salary Range: $43,241 to $55,242

The Ottawa Student Transportation Authority (OSTA) manages and delivers student transportation
services safely, effectively and efficiently for the more than 68,000 students of the Ottawa Catholic and
Ottawa-Carleton District School Boards receiving transportation services each day.

Position Summary:
Under the direction of the Transportation Coordinator and within an assigned geographical
transportation zone, the Transportation Assistant is responsible for the planning and administration of
transportation routes for elementary, secondary, and students with special needs. The Transportation
Assistant also provides front-line telephone support services to parents/schools/operators and the
general public, provides administrative support to the operations and activities of OSTA, and other
related duties as assigned by the Transportation Coordinator.

• A Secondary School graduation diploma and 2 years related transportation experience.
• Effective telephone manner, and excellent communication skills.
• Demonstrated tact, judgment, and diplomacy in a high energy environment; and excellent
organizational skills and ability to effectively manage multiple priorities.
• Demonstrated ability to work independently with minimal supervision and the ability to multitask effectively.
• Technical skills include proficiency using software including transportation, databases,
spreadsheets, word-processing, and electronic mail; knowledge of provincial legislation related
to student transportation and pertinent board and department policies; as well as excellent map
reading skills and superior knowledge of zone routes, traffic patterns, and volume.
• Willingness to work flexible and extended hours to meet work demands during peak periods
including evenings and weekends.

This is a unionized position. Applications will be considered in accordance with the collective
The Application Deadline is Friday December 9, 2022. Please email your cover letter and resume to:
Vicky Kyriaco, General Manager and Chief Administrative Officer
E-mail: jobs@ottawaschoolbus.ca (in .doc or pdf format only)

For more details, please download the full Job Description.

OSTA Annual Student Transportation Survey

Graphic with a megaphone shouting we want to hear from you

OSTA would like to better understand how your child(ren) have been getting to school this year and what traffic impacts you have observed around your school site. The information collected is anonymous and will remain confidential, and is only accessible to OSTA staff to improve/provide transportation services. 

Please complete the online survey by Sunday, November 20, at midnight.

Empty Seat/Courtesy Seating remains temporarily suspended

Megaphone announcing important information

The Empty Seat/Courtesy Seating Program remains temporarily suspended due to an ongoing driver shortage resulting in disruptive long-term and short-term delays and cancellations. The situation will be re-evaluated in mid-January for potential implementation in March only if transportation services have stabilized.

If parents are finding their own means of transportation to school, it is recommended that active transportation is used to get to school as much as possible. Walking and rolling the whole way or part of the way will reduce traffic around the school.

We have many great programs and resources designed to help students who are walking, rolling or being driven to school. Visit our website to learn more about OSTA’s Walking School Bus, Walk-a-Block maps, Walk & Roll Meetup, Walking Route Maps, and Pedestrian Safety Tips.

Thank you for your patience and understanding as we work through another unprecedented school year.

PRESTO Sign-In Process Changes – Verified Email now Required

To all student PRESTO users,

Graphic Image of a student holding a PRESTO card.

PRESTO has recently changed its sign-in process for all users, including students using PRESTO cards. As of October 29th, PRESTO users will no longer be able to access their PRESTO account using a username. Students must now use a verified email address to sign into their account on the PRESTOCARD.CA website.

For students who have previously used a username to sign into their PRESTO account, you will now be required to add and verify an email address to access your account. Please follow the steps on the PRESTOCARD.CA website to learn how to convert a username into a verified email address.

For students who have not created an account yet:

Reminder: Students should register their cards to protect the balance if lost, stolen or damaged. Registration allows students to get a replacement card quickly and transfer the balance (school board pass) to a new card.

Some schools take care of registering their students’ PRESTO cards, if you can’t register your card, it’s likely the school has already registered it for you.

Please also note that there is no need to ACTIVATE a School Board Issued Presto card! OSTA has already activated it.

For more information, visit our website.

Update to Policy T11 – Stop Locations and Drop Offs

OSTA and its Board of Directors have recently updated the T11 – Stop Locations and Drop Offs Policy to ensure the safety of Junior and Senior kindergarten students. We urge parents of KG students to review the policy and procedures when picking up their children after school.

Parents and guardians are expected to meet their child(ren) in person at the vehicle, when the vehicle arrives at the bus stop, or to make arrangements at the school to identify a responsible individual to meet their child. Failure to meet their child(ren) at the bus stop is not only a safety issue but also causes delays for the bus routes, affecting families on those runs.

It is also extremely important to keep the Yellow KG Tag on your child(ren)’s backpack as that quickly alerts the bus driver that the child must be met at the stop. If your child no longer has the Yellow KG tag on their backpack, please request another one from your school’s office administrator.

The update has been highlighted below, and a full copy of the T11 policy can also be viewed here.


To ensure the safety of Junior and Senior Kindergarten students transported, parents/guardians shall be required to meet their child in person at the vehicle, when the vehicle arrives at the stop, or to make arrangements at the school to identify a responsible individual to meet their child. The driver shall not drop kindergarten students without the identified person to meet them at the vehicle. Failure to comply with this policy may result in the forfeiture of transportation.

Please help us keep your and everyone else’s children safe by following the school bus safety rules.