Any parent wishing to block their child’s transportation file from the Parent Web Portal must request to do so IN WRITING AND CALL OSTA office at 613-224-8800 to speak to someone handling transportation for the child’s school

If you require changes, or have an inquiry about, any of the following items or services below, please complete a Transportation Issue Form . These will be prioritized over email requests and inquiries.


  • Driver Issue
  • Travel Time
  • OSTA Customer Service
  • Bus Stop Location
  • Decline Transportation
  • Lateness
  • Communications
  • Policy/Procedure
  • Walking Hazard
  • Eligibility


Bus Planner Web Login – To be used if you have already signed up to receive cancellations and delays for your child via email.

Bus Stop Finder Login – To be used if you are looking to find your child’s bus stop information.

Subscriptions Sign up -Subscribe to receive important messages from OSTA, including delays and service cancellations.