OSTA Board of Directors Statement – Update on Driver Training and Run Cancellations

Last Updated on: 18th October 2023, 02:21 pm

Dear Parents,

Please see below a statement by the Ottawa Student Transportation Authority (OSTA) Board of Directors regarding updated information about the current number of school bus drivers in training and the number of run cancellations

If you have any questions, please do not hesitate to contact us at [email protected].

Ottawa, Ontario – The Ottawa Student Transportation Authority Board of Directors today released the following statement: 

The Ottawa Student Transportation Authority (OSTA) Board of Directors acknowledges the frustration of parents and students impacted by the on-going school bus driver shortage in Ottawa. We apologize for the hardship caused by the continued cancellations. 

Over the last two weeks, our team has worked tirelessly to address the shortage of school bus drivers across Ottawa. OSTA wishes to provide the following updates.

First, 33 drivers are now in training, primarily due to OSTA’s DriveYellow recruitment campaign.

Second, OSTA has reduced the number of cancelled runs to 216, a 16% decrease since our last update on October 5th

The shortage of school bus drivers can fluctuate based on driver retention, holidays, and medical absences.

OSTA has been listening closely to parents’ concerns over the last seven weeks, and we understand that relying on our transportation services has been challenging. We want parents and students to know we take this seriously and are working hard to improve our services. Feedback is valuable and appreciated as we strive to provide dependable, reliable transportation services.