Ottawa Student Transportation Authority Provides Update on School Bus Driver Shortage

Last Updated on: 30th November 2023, 02:00 pm

Ottawa, Ontario – The Ottawa Student Transportation Authority Board of Directors today released the following statement: 

OSTA has made steady progress in reducing the number of cancelled runs and putting students back on buses. Working with our operators, we have cut the labour shortage to approximately 20 drivers, down from 30 on November 15th. This driver shortage results in the long-term cancellation of approximately 1.5% (82 runs) of all transportation services managed by OSTA. This has been primarily achieved by new hires and consolidating existing runs serviced with buses where a review of ridership found the seats that had been assigned were not being used and had yet to be released. 

OSTA anticipates that most of our cancelled routes will be resolved in early January. Since our last update on November 15th, bus operators have hired, trained and assigned 26 new drivers to OSTA routes/runs. As of November 24th, bus operators also have 20 new drivers in training and continue to bring on new bus routes. In addition, opening two new west-end schools in January will release an estimated five drivers to be redeployed.

It has been a very challenging fall, and we would like to thank all parents/guardians for their patience as we have dealt with the driver shortage.