Changes or Inquiries

Any parent or guardian wishing to block their child’s transportation file from the Parent Web Portal must request to do so IN WRITING AND CALL OSTA office at 613-224-8800 to speak to someone handling transportation for the child’s school.

Please complete a Transportation Issue Form if you require changes or have an inquiry about any of the following items or services below. These will be prioritized over email requests and inquiries.

Driver Issue
Travel Time

Walking Hazard

OSTA Customer Service
Stop Location

Decline Transportation – Are you eligible for transportation but not planning to use it? Complete OSTA’s Transportation Issues Form to notify us of your decision to decline transportation. Whether you decline transportation for the current school year and/or the next, keeping OSTA informed is important. This allows us to ensure better use of available transportation services.

Parent Portal (Bus Stop Finder) Login – Find your child’s bus stop information here.

Bus Zone Eligibility – Check to see if your address is eligible for motorized transportation.

Subscriptions Sign up – Subscribe to receive important messages from OSTA, including delays and service cancellations.