Changes or Inquiries

Any parent or guardian wishing to block their child’s transportation file from the Parent Web Portal must request to do so IN WRITING AND CALL OSTA office at 613-224-8800 to speak to someone handling transportation for the child’s school.

Please complete a Transportation Issue Form if you require changes or have an inquiry about any of the following items or services below. These will be prioritized over email requests and inquiries.

Driver Issue
Travel Time
OSTA Customer Service

Stop Location
Lateness Communications

Walking Hazard

Change your mind? – Please complete OSTA’s transportation confirmation form to notify us if your circumstances have changed, affecting your eligible child(ren’s) transportation (e.g., confirmed transportation but no longer needed or transportation is now needed).

Parent Portal (Bus Stop Finder) Login – Find your child’s bus stop information here.

Bus Zone Eligibility – Check to see if your address is eligible for motorized transportation.

Subscriptions Sign up – Subscribe to receive important messages from OSTA, including delays and service cancellations.